Privacy Policy

Last updated: January 10, 2025

Overview

Headroom ("we", "us", or "our") operates the headroom.fm platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, phone number, and company details when you register or book a session.
  • Booking Information: Session dates, times, studio preferences, project details, and any notes you provide.
  • Payment Information: Payment details are processed securely through Stripe. We do not store full credit card numbers on our servers.
  • Communications: Messages, emails, and other communications you send to us or through our platform.

How We Use Your Information

We use the information we collect to:

  • Process and manage your studio bookings
  • Send booking confirmations, reminders, and updates
  • Process payments and send invoices
  • Communicate with you about your sessions and our services
  • Improve our platform and develop new features
  • Comply with legal obligations

Information Sharing

We share your information only in the following circumstances:

  • With Studios: We share booking details with the studios you book through our platform so they can prepare for and conduct your sessions.
  • Service Providers: We use third-party services (Stripe for payments, email/SMS providers for notifications) that process data on our behalf.
  • Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted over encrypted connections (HTTPS), and we use industry-standard security practices to safeguard your data.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. Booking records are retained for accounting and legal purposes. You may request deletion of your account and personal data by contacting us.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability

To exercise these rights, contact us at [email protected].

Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or third-party advertising cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:
[email protected]